Fight for Plumb Jobs – Evening Standard 4th Nov 2009


Letter from the Chairmans Office London Plumbers argue in court I was surprised and disappointed to see two London plumbing firms arguing in public over celebrity customers. We would like to reassure all our 1st Action customers that their information is absolutely safe with us. As one of London’s leading plumbing firms, 1st Action has been established in the capital for over fifteen years and we try to treat all our customers as ‘celebrities’ We believe our clients are quite free to use whoever they choose to provide them with the service to solve their plumbing or heating emergency and it [...]

Fight for Plumb Jobs – Evening Standard 4th Nov 20092019-06-09T16:51:18+00:00

London Plumbers Seminar on Customer Relations


In a week that United Airlines had $180 million written off its value because of an item on You Tube that gave details in song about a broken guitar and received over 3.9 million views, 1st Action held a seminar which was attended by over 100 Plumbers and Heating Engineers in London. https://www.youtube.com/watch?v=5YGc4zOqozo Richard Clarke, the company chairman addressed the audience in Ruislip and stressed how the internet had empowered the consumer. It had always been important for any tradesman who was working in a customer’s house to respect both the property and the privacy of the home but in 2009 [...]

London Plumbers Seminar on Customer Relations2019-06-09T16:48:13+00:00

The Dangers of Badly Serviced Heating Boilers


A British Family hear that the court hearing into the tragic death of their two children by carbon monoxide poisoning is adjourned in Corfu I am sure that our hearts went out to the parents of the two children who so tragically died in their sleep during the family holiday to Corfu. This week they heard that despite a two year wait for the hearing in Corfu to establish the reasons for this accident, that the case was to be adjourned for a further six months. Whether we are a parent or a landlord we can only imagine the terrible loss [...]

The Dangers of Badly Serviced Heating Boilers2019-06-09T16:43:59+00:00

London Plumbing and Heating Division move to New Offices


The London Plumbing and Heating Division of 1st Action along with the Groups Call Centre moved out of its temporary home into new offices in Northolt at he beginning of June. Following the fire at premises adjoining its Head Office in Cumberland Business Park that necessitated a very quick move into temporary premises, the division has now found a more permanent home in Northolt. In smart new offices the company’s call centre staff are now back up to full speed again as all the telephone lines are back on stream and the company computers all operating fully again. ” Its great [...]

London Plumbing and Heating Division move to New Offices2019-06-09T16:45:56+00:00

The New Gas Safe Register comes into force


On 17th March 2009 1st Action expressed our concern on BBC News Breakfast watch video that not enough was being done to make the general public aware that from 1st April 2009 the ONLY qualification for a gas engineer would be the Gas Safe Register and that CORGI was no longer a valid qualification to do the job. We urged the Health and Safety Executive to make sure that it is made clear to the public that CORGI has been replaced by this new standard and that they must be just as vigilant in employing only a Gas Safe Registered boiler [...]

The New Gas Safe Register comes into force2019-06-09T16:37:40+00:00

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