Tim

In a week that United Airlines had $180 million written off its value because of an item on You Tube that gave details in song about a broken guitar and received over 3.9 million views, 1st Action held a seminar which was attended by over 100 Plumbers and Heating Engineers in London. https://www.youtube.com/watch?v=5YGc4zOqozo Richard Clarke, the company chairman addressed the audience in Ruislip and stressed how the internet had empowered the consumer. It had always been important for any tradesman who was working in a customer’s house to respect both the property and the privacy of the home but in 2009 [...]

A British Family hear that the court hearing into the tragic death of their two children by carbon monoxide poisoning is adjourned in Corfu I am sure that our hearts went out to the parents of the two children who so tragically died in their sleep during the family holiday to Corfu. This week they heard that despite a two year wait for the hearing in Corfu to establish the reasons for this accident, that the case was to be adjourned for a further six months. Whether we are a parent or a landlord we can only imagine the terrible loss [...]

The London Plumbing and Heating Division of 1st Action along with the Groups Call Centre moved out of its temporary home into new offices in Northolt at he beginning of June. Following the fire at premises adjoining its Head Office in Cumberland Business Park that necessitated a very quick move into temporary premises, the division has now found a more permanent home in Northolt. In smart new offices the company’s call centre staff are now back up to full speed again as all the telephone lines are back on stream and the company computers all operating fully again. ” Its great [...]