The London Plumbing and Heating Division of 1st Action along with the Groups Call Centre moved out of its temporary home into new offices in Northolt at he beginning of June. Following the fire at premises adjoining its Head Office in Cumberland Business Park that necessitated a very quick move into temporary premises, the division has now found a more permanent home in Northolt.
In smart new offices the company’s call centre staff are now back up to full speed again as all the telephone lines are back on stream and the company computers all operating fully again.
” Its great to be back and working in the same offices again” said Michelle Lasenby (Customer Relations) “It has been difficult with the departments working from different venues and we have tried very hard to make sure that it has not affected our customers too much”
Shelley Hefferman (Allocations Manager) said “After the last few weeks it is wonderful to be in these new light airy offices. I’m sure that everyone feels the difference”