Mrs Cummins from Eastcote, Middlesex called us as she had a blocked drain. Raw sewage was overflowing on her patio and she was extremely concerned as her children were due home from school. This being a Health and Safety Risk we immediately sent a drainage technician. On route to the property the engineer stopped at the suppliers, but when returning to his van after just 8 minutes found Thieves had snapped off the handles to the back doors. As the van was dead locked they were unable to gain access this way. Not stopping there they smashed the door window and also ripped the ignition barrel out. As well as causing costly damage they stole items from the front of the vehicle. Police had to be called and repairs carried out before the engineer and his van could be moved.
Concerned with the Health and Safety Risk we sent another drainage technician and just 2 hours 20 minutes from Mrs Cummins call, the blockage was cleared, the patio area was cleaned and sanitized. Mrs Cummins thanks 1st Action staff for the speed, reliability and professionalism. (Beware Middlesex van drivers).